Step 10 (2022-12-26)
My response:
Please see all screenshots here:
- A conversation with MediaMarkt (the seller on the Trendyol marketplace) about the missing delivery: A conversation with MediaMarkt about the missing delivery 2166334479
So MediaMarkt insists that the order is delivered and denied to solve the problem.- My public question to MediaMarkt (rejected by Trendyol) regarding the missing delivery: My public question to MediaMarkt (rejected by Trendyol) regarding the missing delivery 2166334479
- My public review of MediaMarkt (rejected by Trendyol) regarding the missing deliver: My public review of MediaMarkt (rejected by Trendyol) regarding the missing delivery 2166334479
- My public complaint on sikayetvar.com about the missing delivery 2166334479: My public unanswered complaint on sikayetvar.com about the missing delivery 2166334479
The complaint is ignored by Trendyol.- My first (2022-11-25) conversation with the Trendyol Customer Experience Team about the missing delivery 2166334479: My first (2022-11-25) conversation with the Trendyol Customer Experience Team about the missing delivery 2166334479
No response.- My second (2022-12-05) conversation with the Trendyol Customer Experience Team about the missing delivery 2166334479: My second (2022-12-05) conversation with the Trendyol Customer Experience Team about the missing delivery 2166334479
Trendyol insists that the order is delivered. I responded that I have not received the order. Then, no response.