Step 7 (2022-12-16)
My response:
I have answered all these questions in my supporting document to MasterCard: df.tips/t/1122
- Reason to dispute: "Goods or Services Not Provided" / "Merchandise/Services not received".
- Date of order: 2022-11-12
- Date of expected delivery: 2022-11-16
- What is the product:
I have purchased a Samsung Galaxy Tab S7 FE tablet.
The product page on the merchant's website is https://www.trendyol.com/samsung/galaxy-tab-s7-fe-wifi-gumus-tablet-samsung-turkiye-garantili-p-152718658?boutiqueId=615776&merchantId=27533- Date of last contact with merchant after the transaction: 2022-12-05
- Last merchant response: «Your order with the delivery number 2166334479 has been given to Kolay Gelsin Cargo with the post code 24355644. Your product appears to have been delivered. If you have not received your product, please contact us via Trendyol Assistant.»
- Additional details: df.tips/t/1122