An issue of «UPS İthalat Asistanı» («UPS Import Assistant»): Inconsistent handling of multi-page power of attorney

1. Problem Description

1.1. Files Uploaded

3 separate JPEG files for a 3-page power of attorney:

  • «01.jpeg»: Page 1 (UPS Turkey standard form)
  • «02.jpeg»: Page 2 (contains user-specific information)
  • «03.jpeg»: Page 3

1.2. System Behavior

  • The interface correctly displays the different filenames.
  • However, clicking on any of these links displays the same content (Page 1).

2. Critical Concerns

2.1. Technical Uncertainty

  • This could be merely an issue with the viewer interface.
  • Or potentially more serious: the system might not have processed Pages 2 and 3 at all.

2.2. Business Impact

  • Page 2 contains critical user-specific information.
  • If not processed, the power of attorney may be incomplete or invalid.

3. Technical Details

3.1. Interface Elements

  • Links displayed: «01.jpeg», «02.jpeg», «03.jpeg».
  • All links redirect to the same content (Page 1).
  • The system message «Değerli müşterimiz, vekaletnameniz işleme verilmiştir» does not clarify if all pages were processed.

3.2. Key Risks

  • The critical Page 2 might not be registered in the system.
  • The power of attorney could be incomplete in UPS's records.